How Can I Cancel My Booking?
Plans can change, and we understand that you may need to cancel your booking. The cancellation process varies depending on which platform you booked through. Follow the steps below for your specific booking platform.
Cancel Your Holidu Booking
If you have a Holidu account, follow these steps:
- Sign in to your Holidu account
- Select the trip you want to cancel in the top right corner
- Review the property's cancellation policy to ensure you agree before proceeding
- Select Cancel booking
If you don't have a Holidu account, follow these steps:
- Find your Holidu booking confirmation email
- Click the link "Booking details" to access your booking page
- Under "Cancellation," click "Cancel this booking" and follow the instructions
After cancellation, if you're entitled to a refund, it will be processed according to the property's cancellation policy. Refund times vary depending on your payment method.
Cancel Your VRBO Booking
- Sign in to your VRBO account on the VRBO website
- Click your account name in the top right corner and select My Trips
- Select the reservation you wish to cancel
- From the Details tab, scroll down and select Cancel trip
- Review the property's cancellation policy to ensure you agree
- Click Cancel booking
If Cancel booking is not available, select Request cancellation to submit a cancellation request. VRBO will evaluate your request and send you a response as soon as possible.
After cancellation, if you're entitled to a refund, it will be processed according to the property's cancellation policy. Refund times vary depending on your payment method.
Cancel Your Booking.com Reservation
- Sign in to your Booking.com account on the Booking.com website
- Access the "Bookings and trips" section in the top right corner
- Select the reservation you want to cancel
- Review the property's cancellation policy to ensure you agree
- Scroll down and click the "Cancel" button
After cancellation, if you're entitled to a refund, it will be processed according to the property's cancellation policy. Refund times vary depending on your payment method.
Cancel Your Airbnb Booking
- Sign in to your Airbnb account on the Airbnb website or app
- Click Trips in the top right corner and select the reservation you want to cancel
- Under Reservation details, scroll down and click Cancel reservation
- Review the property's cancellation policy to ensure you agree
- Choose a reason for the cancellation
- Click Cancel reservation
After cancellation, if you're entitled to a refund, it will be processed according to the property's cancellation policy. Refund times vary depending on your payment method.
Important Information About Refunds
Your refund eligibility and amount depend on the property's cancellation policy at the time of booking. Always review the cancellation policy before cancelling your reservation to understand what you can expect to receive back. Refunds are processed according to the timeline specified by the property's policy and your payment method.
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