Where can I find the cancellation policy for my booking

Finding your cancellation policy on Holidu

Your cancellation policy details are available in multiple locations to ensure you can easily access this important information whenever you need it.

Before you book

1. Enter your travel dates to see available properties for your chosen dates
2. Scroll down to the House Rules section on the property page
3. Look for the dedicated cancellation policy box
4. Click "More Details" to view the complete cancellation terms and conditions

After you book

Once your reservation is confirmed, you will receive a confirmation email containing all the details of your stay. The cancellation policy specific to your booking is clearly listed in the "Cancellation" section of this email. You can refer to this email at any time to review your cancellation terms.

Finding your cancellation policy on Booking.com

If you booked through Booking.com, your cancellation policy information is displayed during the booking process and in your confirmation.

During booking

1. Enter your check-in and check-out dates
2. Look at the "Your Choices" section on the booking page
3. Review the cancellation options available for your specific dates
4. Check whether free cancellation applies or if cancellation fees are involved

After booking

Your Holidu confirmation email will include all booking details with the cancellation policy clearly listed under the "Cancellation" section. Keep this email for future reference.

Finding your cancellation policy on Airbnb

Airbnb displays cancellation policies prominently on each property listing to help you make informed booking decisions.

Before you book

1. Select your desired travel dates to view available properties
2. Scroll down to the "Things to Know" section on the property page
3. Find the Cancellation Policy section for a brief summary
4. Click "Show More" under the Cancellation Policy to view complete details

After booking

After completing your Airbnb booking, you will receive a Holidu confirmation email with all essential information for your stay. The specific cancellation policy for your reservation is shown in the "Cancellation" section of this email, which you can access anytime.

Key information to note

The cancellation policy you see during the booking process is the policy that applies to your specific reservation. Different properties may have different cancellation terms, and the policy can vary based on your check-in date. Always review the cancellation policy before completing your booking to understand your options if your travel plans change.