Will I Be Charged If I Cancel My Booking?

We understand that plans can change, and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by your host for that specific property. Each host creates their own cancellation policy, which is displayed before you complete your booking.

Understanding Cancellation Policies

Cancellation policies vary widely and can range from flexible to strict:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Free cancellations up to a certain number of days before check-in, with partial refunds after that date
• Strict: Limited refunds or no refunds after a specific deadline

The policy you agreed to at the time of booking is the one that applies to your cancellation, regardless of when you cancel.

How to Check Your Cancellation Policy

To find out if you'll be charged for cancelling your booking, follow these steps:

1. Check your booking confirmation email from the platform where you booked (such as Holidu, Airbnb, Booking.com, or Vrbo). The cancellation policy is outlined in this email.
2. Log into the website or app where you made your reservation
3. Navigate to "My Trips," "My Bookings," or "My Reservations"
4. Find your specific booking and look for the cancellation policy details

The cancellation policy section will clearly show you what refund you'll receive if you cancel now, including any charges or fees that will apply.

Important Notes

Your actual refund amount may be affected by payment processing fees or currency conversion charges from your bank. If you cancel, the amount shown in your booking account is what you'll receive back, minus any applicable host fees.

If you have questions about your specific cancellation policy or need help understanding your refund amount, contact the platform's customer service team directly using the details in your booking confirmation email.