Will I Be Charged If I Cancel My Booking?

Whether you'll be charged for cancelling your booking depends on the cancellation policy set by the host. Plans change, and we understand you may need to cancel. Here's how to find out what charges, if any, will apply to your situation.

Understanding Cancellation Policies

Each property has its own cancellation policy, which is decided by the host and displayed before you complete your booking. Cancellation policies typically range from:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Partial refund if you cancel within a certain timeframe
• Strict: Limited or no refunds for cancellations

The specific terms and refund amounts are set by each individual host, so policies vary between properties.

How to Check Your Cancellation Policy

To find out if you'll be charged for cancelling your booking, follow these steps:

1. Check your booking confirmation email from the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.). The cancellation policy details are usually included here.
2. Log into the website or app where you made your reservation
3. Navigate to "My Trips," "My Bookings," or a similar section
4. Find your specific booking and look for the cancellation policy details
5. Review the refund amount and cancellation deadline clearly stated in your booking information

What Happens When You Cancel

When you cancel a booking, the refund you receive (if any) depends on when you cancel relative to your check-in date. Most cancellation policies specify a deadline—if you cancel before this date, you may receive a full or partial refund. If you cancel after the deadline, you typically won't receive any refund.

Always check your specific booking details before cancelling to understand exactly what you'll receive back.

Need Help?

If you're unsure about your cancellation policy or have questions about potential charges, contact the customer support team for the platform where you made your booking. They can provide specific details about your reservation and help you understand your options.