Where Can I Find My Check-in Instructions?

Finding your check-in instructions is easy. Your accommodation details, including the exact address and key collection information, are available through several convenient methods. Here's how to locate them quickly.

Check Your Booking Confirmation Email

After you complete your booking on Holidu, you'll receive a confirmation email containing all your check-in details. This email is sent immediately and includes the property address and key collection instructions.

Tip: If you don't see the email in your inbox, check your spam or junk folder, as it may have been filtered automatically.

Access Check-in Details Through Your Account

You can view your check-in information anytime by logging into your Holidu account:

1. Open the Holidu app or visit Holidu.com
2. Log into your account with your email and password
3. Navigate to the "Bookings" or "My Reservations" section
4. Select the relevant reservation to view all check-in details, including the full address and key collection instructions

Contact the Host Directly

If you haven't received your check-in details as your arrival date approaches, you can contact the property host directly. The host's contact information is provided in your booking confirmation email. Hosts are typically responsive and happy to provide any additional details you may need about accessing the property.

What Information Will You Find?

Your check-in instructions typically include:

• Complete property address
• Key collection method (key pickup location, lockbox code, or keyless entry details)
• Check-in time
• Parking information
• Wi-Fi access details
• Any special access instructions for the property

Before Your Arrival

Make sure to review your check-in instructions at least 24 hours before your arrival. If anything is unclear or you have questions about accessing the property, contact the host immediately so you can resolve any issues before you arrive.

Having your check-in details readily available ensures a smooth and stress-free arrival at your accommodation.