How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften)?

Important: This process can only be completed by the host (the primary holder on Holidu).

We'll guide you step by step through the verification process for incorporated partnerships. The process is secure, and you'll provide your information in a protected online environment.

Understanding: Incorporated vs. Unincorporated Partnerships

⚠️ Important: Know the difference

An incorporated partnership IS registered in a trade/commercial register (e.g., KG, OHG, GmbH & Co. KG in Germany, EIRL in France, SL in Spain). These are separate legal entities with their own tax identification numbers.

An unincorporated partnership is NOT registered in a trade/commercial register and is NOT a separate legal entity. Partners are personally liable.

Rule of thumb: If your partnership has a Handelsregisternummer (DE), is in the Registre du commerce (FR), or is listed in any official commercial register → you are an Incorporated Partnership and should follow this guide.

Supported Countries for Incorporated Partnerships

The "Incorporated Partnership" entity type is available for hosts in the following countries:

• Germany — KG, OHG, GmbH & Co. KG
• France — EIRL, SARL, SAS, SL
• Spain — SL, SA, SCP
• Switzerland — AG, GmbH, SA
• Austria — GmbH, OG, KG
• Italy — S.r.l., S.p.A., S.n.c.
• Netherlands — B.V., N.V.
• Belgium — SPRL, SA
• Poland — Sp. z o.o., S.A.

Step 1: Verify Your Partnership Details

Before You Start: Have these documents ready

• Trade register extract or certificate (Handelsregisterauszug, Extrait du Registre du Commerce, etc.) — issued within the last 12 months
• Articles of association or company charter
• ID documents of all legal representatives (passport, national ID card, or driver's license)
• Company tax ID document

Steps

1. Log in to Your Holidu Account

• Log in and go to the 'Account' tab.
• Click 'Validate' to start the process.

2. Enter Incorporated Partnership Information

2a. Primary Representative Details

• Details of the person signing with Holidu are pre-filled
• This person must complete Onfido identity verification
• This person becomes the Primary Representative

2b. Incorporated Partnership Details

The host must:

• Enter the official company name as registered in the trade register
• Enter the company's tax ID number
• Enter the trade register number (Handelsregisternummer, Numéro SIRET, etc.)
• Upload the trade register extract or certificate

2c. Legal Representatives and Beneficial Owners

Before You Start: Have these ready

• Address details of all legal representatives and beneficial owners (those with ownership >25%)
• ID documents (passport, driving license, or national ID)
• Ownership percentage for each person with >25% ownership

Steps:

1. The Primary Representative is already listed
2. Click "Add another representative" for each additional legal representative or beneficial owner
   • For each person:
     • Select entity type (typically Individual)
     • Indicate ownership percentage (if applicable)
     • Enter personal details and submit
   • 🔁 Repeat until all representatives and beneficial owners are added
3. Verify Identity of All Representatives and Beneficial Owners
   1. Instant Verification (recommended):
      1. Select the country of issuance and document type (passport, driving license, or ID card)
      2. Scan the QR code with your phone and take clear photos of the document for immediate verification
   2. Manual Upload:
      1. Choose the document type and upload high-quality photos of the document
      2. Click 'Next' to submit. This can take up to 72 hours for verification

Upload Required Documents

Trade Register Extract or Certificate (required):

This document proves your company is officially registered as an incorporated partnership. It must be:

• Issued within the last 12 months
• Show the company name as you've entered it
• Show the trade register number
• Show the legal representatives or managing directors
• Be an official document from the relevant trade register authority

Examples by country:

• Germany: Handelsregisterauszug (from the Amtsgericht)
• France: Extrait Kbis (from INPI or Greffe du Tribunal)
• Spain: Certificado de denominación social (from Registro Mercantil)
• Switzerland: Handelsregisterauszug (from Kantonales Handelsregisteramt)
• Austria: Firmenbuchauszug (from Firmenbuch)
• Italy: Certificato camerale (from Camera di Commercio)

Articles of Association (required):

• Upload the official articles of association, company charter, or equivalent constitutional document
• Document must show all legal representatives and ownership structure

Company Tax ID Document (if required):

• Upload a tax document showing the company's name and tax ID, issued by your country's tax authority
• Not required if the tax ID is clearly visible on the trade register extract

3. Review and Submit

• Double-check all information you've provided
• Verify that all legal representatives and beneficial owners have been added
• Click 'Submit' to complete this step

Step 2: Verify Your Payout Details

Make sure the bank account holder's name matches the company name provided in Step 1. The bank account must be registered in the company's name.

Choose one of the two verification methods

Instant Verification (recommended; not available in Greece, Austria, and Italy):

• Search and select your online banking provider
• Log into your business bank account via Tink, our trusted partner. Your banking login details are not stored — they're used only for verification

Manual Verification:

• Enter your company's bank details
• Upload a recent business bank statement (issued within the last 12 months)
• The statement must show the company's name, IBAN, and — for non-EU residents — the bank location
• Click 'Next' to submit. Verification can take up to 72 hours

Step 3: Complete Verification

• If you used Instant Verification, the status updates immediately
• If you used Manual Upload, the process can take up to 72 hours

The verification status in your Holidu account will show as "In Review".

Use the Holidu Assistant in your account to reach our specialized team, who review your data together with Adyen Support.

We'll do our best to complete your verification quickly. Please allow up to two weeks for the full process.

Common Issues and Solutions

My trade register extract is older than 12 months. Can I use it?

No. Trade register extracts and certificates must be issued within the last 12 months. If yours is older, please request a new one from your local trade register authority before uploading.

What if my company has multiple legal representatives?

All legal representatives must be added to your verification. Click "Add another representative" and complete identity verification for each person listed in your trade register.

Do I need to list all shareholders or just those with >25% ownership?

You must list all legal representatives (as shown in the trade register) and all beneficial owners with >25% ownership. If the same person is both a legal representative and a beneficial owner, they should be listed once.

Can I use a personal bank account instead of a company account?

No. The bank account must be registered in the company's name. Personal accounts cannot be used for payout verification, even if you are the sole owner.

What if my documents are in a different language?

Documents in your country's official language are acceptable. If your documents are in a language other than English, German, French, or Spanish, you may need to provide a certified translation. Our support team will advise you if this is necessary.

Tips for a Smooth Verification Process

• Check Document Clarity: Make sure all documents are clear, well-lit, and legible
• Consistency is Key: Ensure all information matches across documents — especially company names and addresses
• Use Current Documents: Trade register extracts, tax documents, and bank statements must all be current (typically issued within the last 12 months)
• Monitor Your Email: Watch your inbox for updates or any extra steps needed to complete the process
• Accurate Data Entry: Double-check spelling, company registration numbers, and tax IDs before submitting

Frequently Asked Questions

How long does the verification process take?

If you use Instant Verification for both identity and banking, verification is immediate. If you use manual uploads, allow up to 72 hours for each step. The complete process typically takes up to two weeks.

Can someone other than the primary host start this process?

No. Only the primary host (the account holder) can initiate and complete the verification process.

What happens if verification is rejected?

If there are issues with your documents or information, our support team will contact you with specific feedback. You'll have the opportunity to resubmit corrected documents or provide additional information.

Is my information secure?

Yes. All information is processed through Adyen, a secure payment verification partner. Your banking details are never stored and are used only for verification purposes.

What if I need to update my company information after verification?

If your company details change (legal representatives, ownership structure, bank account), please contact our support team through the Holidu Assistant to update your verification information.

Need help? If you have questions during the verification process, use the Holidu Assistant in your account to reach our specialized team. We're here to help in your language.