How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften)?

Understanding Incorporated Partnerships

An incorporated partnership is a business structure that is registered in an official trade or commercial register. In Germany, this includes structures such as GbR (Gesellschaft bürgerlichen Rechts), Grundstücksgemeinschaften, KG (Kommanditgesellschaft), OHG (Offene Handelsgesellschaft), and GmbH & Co. KG. These entities are separate legal entities with their own legal standing.

Important: If your partnership is registered in the Handelsregister (German commercial register) or any similar official commercial register in your country, you are an incorporated partnership and must follow this verification process.

Key Differences: Incorporated vs. Unincorporated

Incorporated Partnership: Registered in a trade/commercial register, has a separate legal entity status, and may have limited liability depending on structure.

Unincorporated Partnership: Not registered in a trade register, is not a separate legal entity, and partners are personally liable.

Before You Start: Required Documents

Gather the following documents before beginning the verification process:

• Registration certificate from the trade/commercial register (Handelsregisterauszug for Germany)
• Articles of association or partnership agreement
• ID documents of all legal representatives (passport, national ID card, or driver's license)
• Tax ID document or tax registration certificate
• Bank statements showing the company account (issued within the last 12 months)

Step-by-Step Verification Process

Step 1: Access Your Account Verification

Log into your Holidu account and navigate to the Account section. Select the option to begin the verification process for your incorporated partnership. You will be prompted to choose "Organization" as your account type, followed by selecting "Incorporated Partnership" as your company type.

Step 2: Enter Partnership Information

Provide the following details about your incorporated partnership:

• Official company name (as registered in the commercial register)
• Registration number from the commercial register (Handelsregisternummer)
• Country and location of registration
• Company structure type (GbR, KG, OHG, GmbH & Co. KG, or other)
• Date of registration

Step 3: Verify Legal Representative Identity

The primary account holder or authorized legal representative must complete identity verification. You have two options:

Instant Verification (Recommended)

1. Select your country and document type (passport, driving license, or national ID)
2. Scan the QR code displayed on your screen using your mobile device
3. Take clear, well-lit photos of the front and back of your ID document
4. Follow the on-screen instructions to complete the verification

Manual Upload

1. Select your document type and country of issuance
2. Upload high-quality photographs of both sides of your ID document
3. Ensure the images are clear, legible, and show all relevant information
4. Submit the documents and wait for verification (up to 72 hours)

Step 4: Add All Legal Representatives and Partners

List all individuals with significant ownership stakes (typically 25% or more) and all legal representatives authorized to act on behalf of the partnership.

For each additional person:

1. Click "Add another representative" or "Add partner"
2. Enter their personal details (name, date of birth, address)
3. Specify their ownership percentage
4. Indicate their role and control rights within the partnership
5. Complete identity verification using either instant or manual upload method
6. Repeat until all required individuals are added

Step 5: Upload Company Registration Documents

Upload a certified copy of your registration certificate from the commercial register. For German partnerships, this is the Handelsregisterauszug. This document should clearly show:

• The official company name
• The registration number and date
• The names of all legal representatives and partners
• The company's business address and activities

The document must be current (issued within the last 3 months) and should be an official extract or certified copy.

Step 6: Upload Articles of Association

Provide a copy of your partnership agreement or articles of association. This document should detail:

• The partnership structure and legal form
• Names and roles of all partners
• Profit and loss distribution arrangements
• Decision-making authority and voting rights
• Signatures of all partners

Step 7: Verify Tax Information

Upload a tax registration certificate or tax ID confirmation from your country's tax authority. This document should show:

• The company's legal name
• The tax identification number
• The registration date
• The business address

Step 8: Verify Bank Account and Payout Information

The bank account holder's name must match your registered company name or be a business account belonging to the partnership. The account must be in the partnership's name.

You have two verification options:

Instant Bank Verification (Recommended, not available in all countries)

1. Search for and select your bank from the list
2. Log into your online banking via our secure partner Tink
3. Authorization verifies your account ownership immediately
4. Your banking credentials are not stored and are used only for verification

Manual Bank Verification

1. Enter your IBAN and bank details
2. Upload a recent bank statement (within the last 12 months)
3. The statement must clearly show the company name and IBAN
4. For non-EU residents, the statement should show the bank location
5. Submit and allow up to 72 hours for verification

Step 9: Review and Submit

Carefully review all information you have provided across all sections. Ensure that:

• All names are spelled consistently and match your official documents
• All dates are accurate
• All document uploads are clear and legible
• All signatures on documents are present and clear
• Bank account information matches your registered company name

Once you have reviewed everything, click the Submit button to complete the verification process.

What Happens After Submission

After you submit your verification information, your account status will show as "In Review." The verification process typically takes up to two weeks to complete.

Our team reviews your submitted documents alongside Adyen Support to verify:

• The authenticity of your company registration
• The identity of all legal representatives
• The legitimacy of the partnership structure
• The validity of your bank account

You will receive email updates as your verification progresses through different stages. Monitor your inbox for any requests for additional information or clarification.

Tips for a Successful Verification

Document Quality

All documents must be clear, legible, and well-lit. Avoid blurry, dark, or partially cut-off images. Ensure all text is readable and all signatures are clearly visible.

Consistency

Verify that all information is consistent across all documents, particularly:

• Company names must match exactly
• Names of representatives must be spelled the same in all documents
• Addresses must be consistent
• Registration numbers and tax IDs must be accurate

Current Documentation

Registration certificates and tax documents should be as recent as possible. Use current extracts from the commercial register, preferably issued within the last three months.

Complete Information

Do not leave any fields blank unless explicitly marked as optional. Incomplete submissions may be rejected or require resubmission.

Timeline Expectations

Plan accordingly for the verification timeline. Instant verifications provide immediate status updates, while manual uploads may take up to 72 hours per document. Allow two weeks for the entire process to complete.

Troubleshooting Common Issues

Document Upload Rejected

If your documents are rejected, ensure they meet these requirements:

• File format is supported (PDF, JPG, PNG)
• File size is within limits
• All text and signatures are clearly visible
• Documents have not expired
• Documents are official or certified copies

Identity Verification Failed

If identity verification fails, try the following:

• Ensure your ID document is valid and not expired
• Take photos in good lighting with no glare or shadows
• Ensure your entire face is visible in any photo verification
• Try the manual upload method if instant verification fails
• Verify that your personal details match your ID document exactly

Bank Account Verification Issues

If bank verification fails:

• Confirm the account is a business account in the partnership's name
• Check that your IBAN is entered correctly
• Verify your online banking credentials are correct
• Ensure the bank account matches your registered company name
• Try manual verification if instant verification is not available in your country

Important Notes

Authorized Signatories: Only authorized legal representatives or signatories of the partnership may initiate and complete this verification process. Ensure the person completing verification has the authority to act on behalf of the partnership.

Information Accuracy: All information provided must be accurate and truthful. Any false or misleading information may result in account suspension or termination.

Document Requirements: Different countries may have slightly different requirements for what constitutes proper registration documentation. If you are uncertain about which documents to submit, refer to your country's commercial register or consult with your accountant or legal advisor.

Security: All information you provide is handled securely in a protected online environment. Your banking credentials used for instant verification are not stored and are processed only by our trusted partner Tink.

Additional Support

Use the Holidu Assistant available in your account to reach our specialized team. Our local teams understand the specific requirements for incorporated partnerships in your market and can provide support in your language if you encounter any difficulties during the verification process.