At Holidu, we know that balancing guest flexibility with smooth operations is key. Setting check-in and check-out day and time restrictions helps you control when guests arrive and leave your property. This guide walks you through the process in just a few steps.

Why Set Check-in and Check-out Restrictions?

While we understand the necessity of having some restrictions, we highly recommend offering maximum flexibility wherever possible. Allowing guests to check in and check out on any day of the week and within clear, guest-friendly time windows makes for a better experience and improves booking chances.

You can control two types of restrictions:

  • Check-in and check-out days (which days of the week guests can arrive and leave)
  • Check-in and check-out times (the specific hours when guests are allowed to arrive and must depart)

Setting Check-in and Check-out Times

Follow these steps to set your preferred check-in and check-out time windows:

  1. Log in to your Holidu account and select the property you wish to edit.
  2. Go to Configuration > General Info.
  3. Scroll down to the Check-in and Check-out time section.
  4. Click Edit.
  5. Enter your preferred check-in window (for example, 16:00–20:00) and check-out time (for example, 10:00).
  6. Click Save to confirm your settings.

Setting Check-in and Check-out Day Restrictions

You can configure day restrictions from either the Pricing section or the Calendar section. Choose the method that works best for you.

Option 1: From the Pricing Section

  1. Go to Configuration on the left-hand side and scroll down to click on Pricing.
  2. Find the season you want to update and click Edit.
  3. Select the days you want to allow for check-in and check-out. You can choose specific days or click Select/Deselect all to apply settings to the whole week.
  4. Click Save to apply your changes.

Option 2: From the Calendar Section

  1. Go to Calendar on the left-hand side and select the period you wish to modify.
  2. You will see the season on the right with an Edit option. Click it.
  3. Choose the days you want to allow for check-in and check-out by selecting specific days or clicking Select/Deselect all.
  4. Click Save to finalize your settings.

Final Thoughts

With these two options, you can fully control when guests are allowed to arrive and depart—both in terms of days and hours. This ensures smooth turnover while keeping your property attractive to a wide range of travelers. Start with flexible settings and adjust them based on your operational needs and booking patterns over time.

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