How do I set up check-in and check-out day restrictions for my property?
At Holidu, we know that balancing guest flexibility with smooth operations is key. One way to achieve this is by setting both:
- Check-in and check-out days (which days of the week guests can arrive/leave)
- Check-in and check-out times (the hours when guests are allowed to arrive and must leave)
While we understand the necessity of having some restrictions, we highly recommend offering maximum flexibility wherever possible. Allowing guests to check in and check out on any day of the week and within clear, guest-friendly time windows makes for a better experience and improves booking chances.
Setting Check-in and Check-out Times
- Log in to your Holidu account and select the property you wish to edit.
- Go to Configuration > General Info.
- Scroll down to the Check-in and Check-out time section (see screenshot above).
- Click Edit.
- Enter your preferred check-in window (for example, 16:00–20:00) and check-out time (for example, 10:00).
- Click Save to confirm your settings.
Setting Check-in and Check-out Day Restrictions
You can configure these settings from either the Pricing section or the Calendar section.
From the Pricing Section:
- Go to Configuration on the left-hand side, scroll down and click on Pricing.
- Find the season you want to update and click Edit.
- Select the days you want to allow for check-in and check-out, either by choosing specific days or by clicking Select/Deselect all (to select the whole week).
- Click Save to apply your changes.
From the Calendar Section:
- Go to Calendar on the left-hand side and select the period you wish to modify.
- You will see the season on the right with an Edit option — click it.
- Choose the days you want to allow for check-in and check-out, either by selecting specific days or by clicking Select/Deselect all.
- Click Save to finalize your settings.
With these two options, you can fully control when guests are allowed to arrive and depart — both in terms of days and hours. This ensures smooth turnover while keeping your property attractive to a wide range of travelers.
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