Where can I configure amenities?

Configuring amenities on your Holidu listing is straightforward and helps guests make informed booking decisions. Here's how to update your property's amenities and what you need to know.

How to configure amenities on Holidu

To update your amenities, follow these simple steps:

1. Log in to your Holidu account
2. Select the property you wish to modify
3. Scroll down and click on "Amenities"
4. Activate or deactivate amenities by selecting or unselecting them
5. Your changes are saved automatically

Important: Please allow up to 24 hours for your amenity updates to appear across all distribution platforms where your listing is advertised.

Top amenities guests ask about before booking

Guests frequently inquire about specific amenities when deciding whether to book your property. Make sure to configure these if available:

• Wi-Fi – Specify if it's suitable for video calls and remote working
• Pets – Indicate the accepted number or types of pets allowed
• Baby equipment – Clarify availability of baby cots and high chairs, quantity, and any associated fees
• Bicycle or motorbike storage – Specify capacity and whether storage is inside, outside, or sheltered
• Early check-in/Late check-out – Note if there are additional charges
• Air conditioning – Indicate which rooms have A/C (only configure if available throughout the property)
• Parking – Clarify if it's on-site or nearby, and whether spots are shared or private
• Accessible entry – Note step-free access, mobility-friendly interiors, and lift availability
• Heated pool – Specify if heating is year-round and note any extra charges
• Shared pool – Indicate how many other guests share the pool

Best practices for amenities

When configuring your amenities, keep these recommendations in mind:

• Provide amenities for free whenever possible – charging additional fees can discourage bookings
• Ensure all configured amenities are legally available for free and accessible at all times (unless a fee is explicitly configured)
• Update your property description to reflect any amenity changes
• For amenities that cannot be configured in the system, include them in your property description text

Important: Managing amenity changes affecting existing bookings

If you remove an amenity that current guests have booked, you must:

• Notify affected guests immediately about the change
• Obtain written confirmation that they accept the modification
• If guests refuse the new configuration, you must offer free cancellation since you cannot provide what they originally booked
• Consider offering a discount to retain the booking as an alternative

Keeping your amenity configuration accurate and up-to-date helps prevent booking cancellations and compensation claims.