High-quality photos are essential for your property's success on Holidu. They are the first thing potential guests see when browsing listings, and professional images can significantly increase your booking rates. This guide explains how to manage your property photos effectively.

Why Professional Photos Matter

Professional photography makes a measurable difference in your property's performance:

• First Impressions: Photos are the first thing guests see when browsing your listing. High-quality images create a strong first impression and capture attention immediately.
• Increased Bookings: Properties with professional photos receive up to 5 times more bookings than those without. Professional content helps your property stand out and gives guests confidence to book.
• Accurate Expectations: Professional photographers have the experience and equipment to show your property in the best and most truthful light, so guests know exactly what to expect on arrival.
• Highlighting Unique Features: Professional photographers know how to showcase the special features and amenities of your property, attracting guests looking for that specific type of stay.

Professional Photography Service

Holidu offers a free professional photography service in selected Focus Regions. This service draws on local knowledge of what works in each market.

Important Availability Information:

• The professional photography service is only available in Focus Regions.
• In certain areas, the service may not be available.
• Availability depends on photographer coverage in the specific geographic area.
• Not all properties are automatically eligible.

Key Points About Professional Photos

• Photos taken by Holidu professionals are not reviewed before they go live on your listing. Our photography team selects and orders them based on channel performance data.
• All hosts, including those with professional Holidu photos, can fully manage their photo galleries.
• Holidu keeps a backup of all professional photos. If you delete one by mistake, you can use the Assistant to request restoration.
• Professional photos are the property of Holidu and are not available for purchase by hosts.

Guidelines for Uploading Your Own Photos

If you upload your own photos, follow these best practices to maximize their effectiveness:

Photo Requirements

• Upload at least 10 photos for a complete gallery.
• Minimum resolution: 1,024 × 768 pixels.
• Recommended resolution: 2,000 pixels on the long edge for high-quality images.
• Photos must be in landscape orientation.
• Supported formats: JPG, PNG, HEIC/HEIF, WebP, TIFF, and AVIF.
• Videos are not supported. Images only.

Photography Tips

• Use good lighting: Natural light shows your property in its best condition.
• Use wide angles: Wide-angle shots capture the full scope of your rooms and spaces.
• Gallery order matters: The first photo in your gallery is used as the main display image across partner channels and significantly affects booking performance. Use your highest-quality, well-lit photo as your cover shot.
• Arrange strategically: Place your most compelling images early in the gallery to maximize impact.

How to Manage Your Photo Gallery

Step-by-Step Instructions

1. Log in to your Holidu host account and select the property you want to edit.
2. Click the Photos tab in the property navigation bar.
3. To add new photos, click Add Photo and upload images from your device. In the Holidu app, allow Holidu to access images from your phone first.
4. To delete a photo, click it and select Delete, then confirm. Note: Holidu keeps a backup of all photos, so deleted images can be restored on request.
5. To reorder your photos, click and hold a photo, drag it to the position you want, and drop it in place.
6. Click Save changes after any edit to ensure your updates take effect immediately.

Best Practices for Gallery Management

• Regularly review your gallery to ensure photos accurately represent your property's current condition.
• Update photos seasonally if your property's appearance changes throughout the year.
• Keep your most popular rooms and unique features prominent in the gallery.
• Remove any blurry, poorly lit, or outdated photos that don't reflect your property's current standards.
• Consider the guest experience: arrange photos in a logical flow that guides guests through your property.

Need Additional Help?

If you have questions about managing your property photos or need assistance with uploading, ordering, or restoring images, please use the Assistant feature available in your Holidu account. The Assistant is here to help you optimize your photo gallery and improve your property's visibility on the platform.