Managing your listing on Holidu is straightforward and empowers you to keep your property information current and attractive to potential guests. This guide walks you through updating and editing your listing details directly from your account, whether you're using the Holidu website or the Holidu Host app.
What You Can Update Independently
You have full control over most aspects of your listing. Here's what you can modify anytime:
Pricing and Rates
Manage your pricing strategy by editing:
- Nightly and weekend rates
- Minimum stay requirements
- Check-in and check-out day pricing
- Availability calendar
- Guest discounts for longer stays or special offers
- Additional charges including cleaning fees, tourism fees, security deposits, and per-guest nightly rates
General Property Information
Update key details about your accommodation:
- Property Type: Change how you categorize your accommodation (apartment, house, villa, etc.)
- Guest Capacity: Modify the maximum number of guests your property can accommodate, in accordance with your local licensing requirements
- Check-in and Check-out Times: Set the specific hours when guests can access your property. These times should reflect when you or a designated representative will be present, or when a lockbox will be available at no additional cost
- Advance Notice: Specify how far in advance guests must book their stay, choosing from options ranging from same-day bookings to up to three days prior to check-in
Amenities and Services
Keep your amenities list accurate and up-to-date:
- Add or remove services such as WiFi, pool access, bed linens, towels, pet-friendly policies, and kitchen appliances
- Remember that amenities listed must be available at all times and at no additional cost. If an amenity is only sometimes available or requires extra payment, mention it instead in your property description
Sleeping Arrangements
Configure your bedroom and bed setup:
- Modify the number of bedrooms available
- Update bed types and quantities
- Ensure your configuration complies with local regulations regarding enclosed rooms, windows, and minimum room size requirements
Check-in Information
Specify who manages guest arrivals:
- Designate whether you, a team member, or an automated system handles check-in
- Always notify existing guests about any changes to check-in procedures
Cancellation Policies
Establish your cancellation terms:
- Set or adjust your cancellation policy for new bookings
- Note that policy changes only apply to future reservations, not to bookings already confirmed
Collaborators and Access
Manage who helps you run your listing:
- Add collaborators to your account and grant them access to manage specific aspects of your listing
Calendar Synchronization
Prevent double bookings across platforms:
- Sync your Holidu calendar with calendars from other booking platforms where your property is listed
- Ensure real-time availability updates across all channels
Contact Information
Keep your contact details current:
- Update your phone number, email address, or other contact details
- If your contact information matches the person responsible for check-in, update the Guest Arrival Information section accordingly
- Inform existing guests of any contact changes
Property Description
Present your property compellingly:
- Update your property description anytime to reflect changes in amenities, services, or features
- Keep descriptions accurate and detailed to match your current offerings
- Ensure your description aligns with all other listing information for consistency
Photo Management
Control your property's visual presentation:
- Manage your complete photo gallery with full self-service control
- Upload and organize your own photos
- Manage professional photography images captured by Holidu photographers
- Remove outdated or low-quality images to keep your listing visually appealing
Updates Requiring Holidu Team Assistance
Some listing elements require support from our Holidu team to modify:
Location and Address Changes
If you need to change your property's location or address, please reach out to our support team through the Assistant chat available in your account. Our team will guide you through the process to ensure all necessary updates are made correctly.
Important Considerations
- Update Review: Changes to descriptions, amenities, and photos undergo review before becoming visible to guests, though some updates may appear immediately depending on the field type
- Impact on Visibility: Major updates to pricing or policies may influence your search ranking and overall guest experience, so consider timing these changes strategically
- Accuracy Check: Always review the guest-facing preview of your listing after making changes to ensure all information displays correctly
- Existing Bookings: Notify guests with confirmed reservations about significant changes, particularly regarding check-in procedures, contact information, or amenities
Best Practices for Listing Management
- Maintain Fresh Content: Keep your calendar, photos, amenities, and contact information current to maximize booking potential and guest satisfaction
- Write Detailed Descriptions: Use comprehensive, accurate descriptions of your property and individual rooms to set proper expectations and attract the right guests
- Review Pricing Regularly: Adjust your pricing, policies, and charges seasonally to remain competitive and optimize revenue during peak and low seasons
- Stay Responsive: Monitor your listing regularly and update information promptly when circumstances change
- Consistency Across Platforms: If listed on multiple platforms, ensure all information remains synchronized to provide guests with a consistent experience
How to Access Editing Tools
You can update your listing through two convenient methods:
- Holidu Website: Log into your host account and navigate to your listing settings to make edits
- Holidu Host App: Use the mobile app for on-the-go updates to your property information
Both platforms offer the same editing capabilities, so choose whichever is most convenient for you.
Get Help When You Need It
If you encounter any issues while updating your listing, have questions about specific fields, or need assistance with changes that require Holidu support (such as address modifications), use the Assistant chat feature available in your account. Our support team is ready to help you ensure your listing information is accurate and optimized for guest bookings.
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