Online Check-in - How to Connect to SES.HOSPEDAJES

Learn how to register your property on SES.HOSPEDAJES and connect it to your Holidu account for automatic guest check-in reporting. This guide covers registration, credential setup, and Holidu integration in under 3 minutes.

What is SES.HOSPEDAJES?

SES.HOSPEDAJES is the official platform developed by the Spanish Ministry of the Interior to comply with Royal Decree 933/2020. It acts as a centralized system for reporting guest information to the Ministry. When connected to Holidu, guest registration forms are automatically submitted upon check-in completion.

Important: Imported bookings (those not created directly through Holidu) are not linked to SES.HOSPEDAJES. You must manually submit guest data for these bookings through your SES.HOSPEDAJES account.

Step-by-Step: Register and Connect with SES.HOSPEDAJES

Step 1: Create Your SES.HOSPEDAJES Account

Visit the Ministerio Del Interior website and click on Hospedajes y alquiler de vehículos.

Select one of three registration options:

• Acceso al registro de establecimientos y entidades (if you have no account or Cl@ve registration)
• Acceso a la consulta y envío de comunicaciones (if you already have Cl@ve registration)
• Acceso a la consulta y envío de comunicaciones (if you already have a login)

Step 2: Select Your Verification Method

Obtain and install a Digital Certificate or use Cl@ve PIN/DNIe. If needed, request a digital certificate via FNMT or register with Cl@ve. Click the "@" icon on the SES.HOSPEDAJES portal to begin verification.

Step 3: Access Your Account and Choose Registration Type

Once logged in, go to "Registro de entidades y establecimientos" and select your registration type (for example, "Hospedaje turístico").

Step 4: Complete Your Registered Data

Open "Mis datos registrados" and fill in all required fields. Tick "Envío de comunicaciones por servicio web" before signing. This step is mandatory to generate your web service credentials correctly.

Step 5: Register Your Properties

Register each property with its corresponding information, including name, address, and license number.

Step 6: Review and Sign

Review your information and sign using Autofirm@ or Cl@ve Firma. Ensure the web service option is active before signing.

Step 7: Receive Your Credentials

You will receive an email from no-reply@hospedajes.mir.es containing your login credentials, including owner code, property code, and web service credentials (ending in "WS"). Save these credentials as you will need them to activate automatic guest check-in.

Connect SES.HOSPEDAJES to Holidu

Once you have your SES.HOSPEDAJES credentials, follow these steps to activate automatic guest check-in transfers in Holidu. Make sure you are using the latest version of the Holidu app.

Step 1: Open Holidu and Navigate to Online Check-in

Open the Holidu app and go to Tools → Online check-in from the left side menu.

Step 2: Configure Your Property

Click Configure next to the property you want to connect.

Step 3: Enter Your SES.HOSPEDAJES Credentials

Fill in the configuration form with the following details:

• Click Statistics connection
• Select SES.HOSPEDAJES
• Enter your credentials: Username, Password, Accommodation code, and Landlord code
• Click Validate

Note: Properties in Catalonia or the Basque Country should select Mossos d'Esquadra or Ertzaintza, respectively.

Step 4: Save Your Changes

Click Save changes. If no error message appears, your connection is active and guest data will automatically transfer to SES.HOSPEDAJES after each guest completes the online check-in form.

Troubleshooting SES.HOSPEDAJES Credentials

If you encounter credential issues, follow these steps to recover or update them:

1. Access the SES.HOSPEDAJES platform by clicking here.
2. Select the "@" sign for Access to the Registry of Establishments and Entities.

1. Log in using your Digital Certificate or Cl@ve app.
2. Click on the Access option under Communication Service.

1. Copy your Username from the left column and click Change Password to update your web service credentials.

Important Considerations

Once Online Check-in is activated, guests receive the check-in form automatically for eligible bookings. However, if SES.HOSPEDAJES credentials are incomplete or incorrect, the form will still be sent but automatic data transfer to authorities will fail.

For more information about the guest check-in feature, view our frequently asked questions.