Online Check-in - How to Connect to AVS

Learn how to connect your property to AVS (Anmeldeverfahren für Vermietungsverhältnisse) in Germany to streamline your guest check-in process and ensure legal compliance with local regulations.

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany supports legal compliance by reporting your guest information to the local authority. This connection also helps maintain a documented check-in process for both you and your guests, ensuring transparency and meeting regulatory requirements in your region.

The integration with AVS Germany provides several key benefits:

• Automatic guest data reporting to local authorities
• Streamlined check-in process for your guests
• Legal compliance with German registration requirements
• Reduced administrative burden for property management
• Secure and encrypted data transmission

Compatible Regions

AVS has currently enabled the integration in the following areas:

Sellin, Glowe, Hessen, Bad Neuenahr-Ahrweiler, Rust, Bad Krozingen, Nordstrand, Bad Kissingen, Braunlage, Binz, Canow (Wustrow), Heringsdorf, Kellenhusen, Land Wursten, Putbus, Saal, Timmendorfer Strand, Travemünde, Rostock/Warnemünde, Wustrow, Zingst, Zinnowitz, Pirma, Friedrichshafen, Radolfzell, Öhningen, Boppard, Wittenberg, Seelbach, Altensteig, Konstanz, Bernkastel Kues, Stockach, Templin, Graal-Müritz, Langenargen.

If your property is located in one of these regions, you can benefit from AVS integration.

How to Connect Your Property?

Follow these step-by-step instructions to connect your property to AVS Germany:

Step 1: Access Online Check-in Settings

In your Holidu app, navigate to "Tools" in the left side menu and then click on "Online Check-in".

Step 2: Select AVS Germany Integration

From the Online Check-in options, locate and select the AVS Germany integration option.

Step 3: Enter Your AVS Credentials

You will be prompted to enter your AVS Germany login credentials. Provide your username and password to establish the connection.

Step 4: Authorize the Connection

Review the permissions and authorize Holidu to connect to your AVS account. This allows guest information to be securely transmitted to the local authority.

Step 5: Configure Guest Data Settings

Customize which guest information will be transmitted through the AVS system. Ensure all required fields are properly configured.

Step 6: Complete the Setup

Review all settings and confirm the connection. Your property is now connected to AVS Germany.

Once connected, guest check-in data will automatically be reported to the local authority, and your guests will have access to the online check-in process through the Holidu platform.

Frequently Asked Questions

What if I can't remember my AVS Germany credentials?

You can recover your account or reset your password by visiting the AVS Germany website. Look for the "Forgot Password" or "Account Recovery" option on the login page. If you continue to experience issues, contact AVS Germany support directly for assistance.

Is the connection secure?

Yes — guest data is transmitted over an encrypted connection. Holidu uses industry-standard security protocols to ensure all data exchanged with AVS Germany is protected and encrypted. Your property and guest information remain confidential and secure throughout the transmission process.

Can I use AVS if my property is not in one of the listed regions?

Currently, AVS integration is only available in the specified regions listed above. If your property is located outside these areas, check back regularly as AVS continues to expand to additional regions in Germany. You can contact Holidu support to inquire about future availability in your area.

How does this affect my guests' check-in experience?

When your property is connected to AVS Germany, your guests will be guided through the online check-in process within the Holidu app or platform. They will be asked to provide required information for local registration, which will be securely transmitted to the appropriate authority. The process is streamlined and user-friendly, requiring minimal effort from your guests.

What should I do if I experience technical issues during connection?

If you encounter problems connecting your property to AVS Germany, try the following troubleshooting steps:

• Ensure you are using the correct AVS Germany credentials
• Check your internet connection stability
• Clear your app cache and restart the Holidu app
• Verify that your property is located in a compatible region
• Update the Holidu app to the latest version

If issues persist, contact Holidu customer support for technical assistance.

Can I disconnect my property from AVS at any time?

Yes, you can disconnect your property from AVS Germany at any time through the Online Check-in settings in your Holidu app. Navigate to Tools, select Online Check-in, and choose the option to disconnect or remove the AVS integration. Please note that disconnecting may affect your ability to comply with local registration requirements in your region.

Can I connect multiple properties to AVS?

Yes, if you have multiple properties in compatible AVS regions, you can connect each property individually. Simply repeat the connection process for each property within the Holidu app, ensuring each property has its own connection configured.