Keeping your account information up to date ensures smooth communication with guests and helps avoid issues at check-in. You can update your email, language, phone number, billing info, bank details, and more directly from your Holidu account.

Where to Find Your Settings

1. Log in to your Holidu account.
2. Click the "Holidu Logo" in the top right corner.
3. From the dropdown, select the section you want to update:
   • Account (general settings, Personal information, Bank information, Reports & certificates, Your Agreement)
   • Security (email + password)
4. You can also navigate through the left-hand menu once you're in the Account area.

1. Update Your Email Address

Your email address is essential for receiving important notifications and communicating with guests. Follow these steps to update it:

1. Go to Security
2. In the Email section, click Edit
3. Enter your new email address
4. Note: The new email address cannot already be in use with Holidu
5. Click Save

2. Change Your Preferred Language

Customize your account interface by selecting your preferred language:

1. Go to Account
2. Scroll down to Settings
3. Click Edit next to Language
4. Choose your preferred language from the available options
5. Click Save

3. Update Your Phone Number

Keep your contact phone number current for guest communications and account verification:

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Enter the updated phone number
5. Click Save

4. Edit Your Billing Information

Ensure your billing details are accurate for proper invoicing and account management:

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Update your organization name, billing address, or tax details as needed
5. Click Save

5. Edit Your Bank Details

Update your bank information securely through our trusted partner Adyen:

1. Go to Account
2. Scroll to Bank Information
3. Click Edit
4. You'll be redirected to our secure partner Adyen
5. If you already have an IBAN configured, delete the configured IBAN first
6. Configure your new IBAN and follow the steps to update your bank details
7. Click Save

For detailed step-by-step instructions with visuals, see our guide on how to edit your bank details.

6. Download Your Agreement

Keep a copy of your Holidu hosting agreement for your records:

1. Go to Account
2. Scroll to Your Agreement
3. Click Download to save a copy of your signed Holidu agreement to your device

Important Considerations

Certain changes to your account information require a new hosting agreement. These include:

• Change of organization name
• Change of Account holder name
• Change from individual to legal entity (or vice versa)
• Change of Bank details with a different holder

If you need to make any of these changes, please contact our support team for assistance. They will guide you through the process and ensure your new agreement is properly executed.

Keeping your account information current helps us serve you better and ensures all communications reach you promptly. Update your details anytime from your account settings.