Keeping your account information up to date ensures smooth communication with guests and helps avoid issues at check-in. You can update your email, language, phone number, billing info, bank details, and more directly from your Holidu account.

Where to Find Your Settings

1. Log in to your Holidu account.
2. Click the Holidu Logo in the top right corner.
3. From the dropdown, select the section you want to update:
   • Account (general settings, Personal information, Bank information, Reports & certificates, Your Agreement)
   • Security (email + password)
4. You can also navigate through the left-hand menu once you're in the Account area.

1. Update Your Email Address

Your email address is essential for receiving booking notifications and communication from guests.

1. Go to Security
2. In the Email section, click Edit
3. Enter your new email address
4. Note: the new email address cannot already be in use with Holidu
5. Click Save

2. Change Your Preferred Language

Select your preferred language to manage your account in the language you're most comfortable with.

1. Go to Account
2. Scroll down to Settings
3. Click Edit next to Language
4. Choose your preferred language from the available options
5. Click Save

3. Update Your Phone Number

Keep your phone number current for important account notifications and guest communications.

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Enter your updated phone number
5. Click Save

4. Edit Your Billing Information

Update your billing details to ensure accurate invoicing and correspondence.

1. Go to Account
2. Scroll to Billing Information
3. Click Edit
4. Update your organization name, billing address, or tax details as needed
5. Click Save

5. Edit Your Bank Details

Securely update your bank information to ensure payouts are sent to the correct account.

1. Go to Account
2. Scroll to Bank Information
3. Click Edit
4. You'll be redirected to our secure partner Adyen
5. If you already have an IBAN configured, delete the configured IBAN first
6. Configure your new IBAN and follow the steps to update your bank details
7. Click Save

For detailed step-by-step instructions, see how to edit your bank details.

6. Download Your Agreement

Access and download a copy of your signed Holidu hosting agreement at any time.

1. Go to Account
2. Scroll to Your Agreement
3. Click Download to save a copy of your signed Holidu agreement to your device

For additional guidance, see where to find your Holidu Agreement.

Important Considerations

Certain changes to your account information require a new agreement to be signed:

• Change the organization name
• Change the account holder name
• Change from individual to legal entity (or vice versa)
• Change bank details with a different account holder

If you need to make any of these changes, please contact our support team for assistance. We'll guide you through the process to ensure everything is updated correctly and your new agreement is executed promptly.