How can I reach support for Holidu Homes?

Contact your accommodation provider first

If you've already booked a property with Holidu, the best person to contact is your accommodation provider. They manage the property and will be there to welcome you when you arrive. Your host can answer questions about your specific stay, provide local recommendations, and assist with any accommodation-related needs.

You can find your host's contact information in the "Your Host" section of your confirmation email. This email was sent to you at the time of booking and contains all the details about your accommodation.

If you need to reach Holidu directly

If you haven't received your reservation details, your arrival date is approaching, or you need assistance from the Holidu team, you can contact us through our contact form. We're here to help and will be happy to assist you with any questions or concerns.

What to do if you haven't received your confirmation email

Check your spam or junk folder first, as confirmation emails sometimes end up there. If you still cannot find your reservation details or your arrival date is fast approaching, reach out to our support team immediately using the contact form below. We'll ensure you have all the information you need before your stay.

Key information to have ready

When contacting support, having the following information available will help us assist you more quickly:

• Your booking confirmation number
• Your check-in date
• The property address or name
• Your contact phone number

Contact us

Use the contact form below to reach our support team. We're committed to responding to all inquiries promptly and ensuring your Holidu experience is smooth and enjoyable.