This article will guide you through the company account verification process step by step. Account verification is an important security measure that ensures your company information is accurate and legitimate. Only the primary account holder (host) can complete this verification process.
This comprehensive guide includes detailed instructions, video tutorials, and a downloadable PDF manual with screenshots for your reference.
Video Tutorials
Watch these videos to see the verification process in action:
- How to verify your company details?
- How to verify the decision makers?
- How to verify your payout details?
Step 1: Verify Your Company Details
Before You Start: Have These Documents Ready
- Company registration number
- Proof of registration (such as a certificate of registration or trade register extract)
- ID document(s) of the legal representative(s)
- Tax ID document (not always required)
Instructions
- Log in to your Holidu account and navigate to the Account tab. Click the Validate button to begin the verification process. You may be asked to sign a new agreement—simply accept to continue. This will not affect your pricing.
- Select the type of company you are verifying, such as Private Company or Public Company.
- Enter your company registration number and VAT number if you have one. If you do not have a VAT number, select the option that indicates you don't have one. Use the search field to enter your company address, and the system will autofill the relevant fields.
- Upload your proof of registration with a recent extract from the trade register or similar official document. The document must be clear and legible. Make sure it is no older than 12 months or contains a recent date. If required, upload a tax document that shows your company name and tax ID, issued by your country's tax authority.
- Review all the information you have provided to ensure it is accurate and complete. Click Submit to complete this step.
Step 2: Verify Decision Makers and Legal Representatives
Before You Start: Have These Details Ready
- Address details of the decision makers or legal representatives
- ID documents such as a passport, driving license, or national ID
Instructions
- Add personal details for at least one signatory—the person who is legally authorized to sign for your company. Use the search field to enter their address, and the system will autofill the fields.
- Verify the identity of the decision makers using one of these two methods: Instant Verification (Recommended): Select the country of issuance and document type (passport, driving license, or ID card). Scan the QR code with your phone and take clear photos of the document for immediate verification. Manual Upload: Choose the document type and upload high-quality photos of the document. Click Next to submit. This method may take up to 72 hours for verification.
Step 3: Verify Your Payout Details
Ensure that the bank account holder's name matches the company name you provided earlier. Please note that bank accounts under the names of legal representatives or decision makers cannot be accepted for company verification. The account must be registered under the company's name.
Choose One of Two Verification Methods
Instant Verification (not available in Greece, Austria, or Italy): Search for and select your online banking provider. Log into your bank account through Tink, our trusted partner. Your banking login details are not stored and are used only for verification purposes.
Manual Verification: Enter your bank details and upload a recent bank statement issued within the last 12 months. The statement must show your company name, IBAN, and for non-EU residents, the bank location. Click Next to submit. Verification may take up to 72 hours.
Step 4: Complete Verification
If you used Instant Verification, the status should update immediately. If you used Manual Upload, the process may take up to 72 hours. You can check the verification status in your Holidu account at any time. Once the process is complete, the status will change from In Review to Complete.
Step 5: Monitor Your Status
Keep an eye on your email for any updates or additional steps that may be required to complete the verification process. Monitor your Holidu account dashboard to track the progress of your verification status at each stage.
Tips for a Smooth Verification Process
- Ensure all documents are clear, well-lit, and fully legible
- Verify that all information is consistent across all documents, especially names and addresses
- Check your email regularly for updates or additional information requests
- Have all required documents prepared before you begin to avoid delays
- If using instant verification methods, ensure you have access to your online banking credentials
Need Additional Help?
For more information about account verification, please visit our Account Verification Frequently Asked Questions page.
Downloadable PDF Guide
Download our step-by-step manual with screenshots for detailed visual guidance:
This comprehensive guide will help you successfully complete the company account verification process and get your account fully verified with Holidu.
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